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Warranty


Warranty Policy
KP Seating guarantees its products are free from defects in material and workmanship. KP Seating will repair or replace defective items at our option.  This warranty does not apply to any product which must be replaced because of normal wear and tear, abuse or accident, ship damage, or product use other than in accordance with written instructions or warnings or which has been modified or altered, repaired or refurbished by someone other than KP Seating. KP Seating makes no warranty that any of its products are suitable for any particular purpose and can make no other warranties expressed or implied, other than those set forth in our catalog.



General Seating Line
Claim under this warranty must be made within 2 years from the date of delivery of goods in respect of upholstery and frames; and within 5 years from the date of delivery in respect of show wood, self-skinned urethane parts, casters and mechanisms; within 10 years from the date of delivery in respect of pneumatic cylinders and within 15 years on all non-moving metal components.  Warranty is based on an eight hour, single shift work-day only for a user weighing up to 250 pounds.